Shipping – Carbon Modz

At Carbon Modz, we understand that every modification is part of a bigger vision for your vehicle. Whether you’ve ordered a carbon fibre steering wheel, front splitter, flip lip, spoiler or roof panel, we aim to ensure your order is handled carefully from checkout to delivery.

This policy explains how we process, ship and deliver orders placed through the Carbon Modz website.

Order Processing

Orders are processed after payment has been confirmed. Processing times may vary depending on product availability, order volume and any additional preparation required before dispatch.

Please note that order processing time is separate from shipping transit time.

Shipping Locations

Carbon Modz offers shipping to destinations available at checkout. Available shipping options may vary depending on your location, the product ordered and the shipping service available.

If your destination is not available during checkout, please contact us before placing your order.

Shipping Costs

Shipping charges, where applicable, are calculated according to the delivery destination, parcel size, weight and available shipping service.

The applicable shipping cost will be displayed at checkout before you complete your purchase, where supported.

Delivery Times

Delivery times depend on the destination, shipping method, product availability and carrier operations.

Any delivery estimates provided at checkout or in your order confirmation are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur because of customs clearance, weather conditions, public holidays, carrier disruptions or other circumstances beyond our control.

Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Please allow time for the carrier’s tracking system to update. If you have questions about your shipment, contact us with your order number.

International Shipping and Customs

International orders may be subject to import duties, VAT, customs charges or other fees imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.

Customs inspections and clearance procedures may also affect delivery times.

Incorrect Delivery Details

Customers are responsible for providing accurate shipping addresses and contact information when placing an order.

If you notice an error, contact Carbon Modz as soon as possible. We cannot guarantee changes once an order has entered processing or been dispatched.

Additional costs may apply if an order needs to be redirected or reshipped because incorrect delivery information was provided, subject to applicable law.

Damaged, Missing or Incorrect Orders

Please inspect your order upon arrival.

If an item arrives damaged, is missing or differs from what you ordered, contact Carbon Modz promptly with your order number and relevant photographs where possible.

Please retain the original packaging until the issue has been reviewed. We will assess the situation and explain the appropriate next steps under our returns policy and applicable consumer protection laws.

If tracking indicates that your order has been delivered but you have not received it, please contact us so we can help investigate.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery window, contact us with your order details.

Where appropriate, we will work with the shipping carrier to investigate the delay or locate the shipment.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

For shipping enquiries, delivery updates or assistance with an existing order, please contact Carbon Modz using the contact information published on our website.

Please include your order number so we can assist you efficiently.

Carbon Modz — Automotive Styling, Delivered.

Thank you for choosing Carbon Modz for your vehicle modification needs.